Hellstar Records is a unique blend of fashion and music, offering a wide range of clothing and accessories inspired by cosmic themes and the rebellious spirit. Our products include hoodies, T-shirts, and more, designed to stand out.

While we strive to provide accurate product images, slight color differences may occur due to lighting during photography. Minor color variations are not considered valid reasons for returns.

Yes, we offer international shipping. Delivery times may vary depending on your location and customs procedures.

If your order hasn’t arrived within the expected delivery timeframe, please contact us with your order number and tracking information. We will investigate the issue and assist you accordingly.

Hellstar Records reserves the right to update our policies at any time. Significant changes will be communicated via our website, and your continued use of our services constitutes acceptance of the updated policies.

After placing your order, you will receive an email with tracking information. You can track your order directly on our website using the tracking number provided.

Delivery typically takes 7 to 15 business days, depending on your location. Please note that external factors such as customs delays may affect the delivery timeframe.

Orders can only be canceled before they have been processed. If you wish to cancel your order, please contact our customer service team as soon as possible.

If your order hasn't arrived within the expected delivery timeframe, please contact us with your order number and tracking information. We will investigate the issue and assist you accordingly.

We take a photograph of the delivered package at your location as proof of delivery. If a dispute arises, this photograph will be used as evidence to resolve the matter.

If you receive a defective or incorrect item, please contact our customer service within 7 days of receiving your order. We will guide you through the return process and ensure you receive a replacement or refund.

To initiate a return, please contact our customer service team with your order number and reason for return. Once your return request is approved, we will provide instructions on how to return the item. You are responsible for the return shipping costs unless the return is due to a defective or incorrect item.

Use this text to answer questions in as much detail as possible for your customers.

Once we receive your returned item, it will be inspected. If approved, your refund will be processed, and a credit will be automatically applied to your original payment method. Refunds may take several days to appear in your account, depending on your bank or payment provider.

We accept all major credit cards, debit cards, Apple Pay and Google Pay. Additionally, Shopify Payments allows for a seamless and secure checkout experience.

Yes, we use Shopify's industry-standard encryption and security measures to protect your personal information. Your payment details are processed securely, and we do not store sensitive payment information on our servers.

No, we do not share or sell your personal information to third parties, except as necessary to process your order (e.g., sharing your address with our delivery partners). Your payment details are handled securely by Shopify Payments.

You can contact our customer service team via email or phone. Our contact details are available on the Contact Us page.